HIPAA Compliant Infrastructure
Our entire platform is built on HIPAA-compliant infrastructure. Every component—from voice calls to data storage to AI processing—meets strict healthcare privacy and security standards.
Encrypted Call Handling
All voice communications are transmitted over encrypted channels with end-to-end security. Call recordings and transcripts are stored with enterprise-grade encryption at rest.
- TLS 1.2+ encryption for all voice traffic
- Secure SIP trunking with authentication
- Encrypted call recordings storage
Compliant AI Voice Technology
Our AI voice processing infrastructure operates within HIPAA-compliant environments with Business Associate Agreements (BAA) in place for protected health information handling.
- PHI-safe AI processing pipelines
- No training on your patient data
- Isolated processing environments
Secure Database Infrastructure
Patient data, call records, and business information are stored in HIPAA-compliant database systems with automatic encryption, access controls, and audit logging.
- AES-256 encryption at rest
- Automated encrypted backups
- Role-based access controls (RBAC)
Compliant Cloud Infrastructure
Our web application and CRM are hosted on HIPAA-eligible cloud infrastructure with signed Business Associate Agreements and comprehensive audit trails.
- Infrastructure-level compliance
- Network isolation and firewalls
- DDoS protection and monitoring
Encrypted Data in Transit
All data transmitted between systems—from web browsers to APIs to databases—uses industry-standard encryption protocols to prevent unauthorized access.
- HTTPS/TLS for all web traffic
- Encrypted API communications
- Secure database connections
Complete Audit Trails
Every access to protected health information is logged with comprehensive audit trails. Track who accessed what data, when, and from where—required for HIPAA compliance.
- User authentication and authorization
- Timestamped activity logs
- Failed access attempt tracking
Business Associate Agreement (BAA)
We provide signed Business Associate Agreements to all medical practices using our platform. Our infrastructure partners maintain HIPAA compliance certifications and provide their own BAAs, ensuring end-to-end compliance for protected health information.
Request BAA DocumentationHow It Works
From setup to scale, InboundAI365 works seamlessly with your business. No complex integrations. No technical expertise needed.
Call Us Today
Schedule a 15-minute call. We'll learn about your business, answer your questions, and get you set up the same day.
AVEENA Starts Working
Your AI receptionist answers calls 24/7, books appointments, and handles customer inquiries in English and Spanish—sounding completely human.
Everything Auto-Captures
Every call, appointment, and interaction automatically flows into your CRM. No manual data entry. Complete customer history at your fingertips.
OHMNIC Optimizes Your Business
Business intelligence that actually helps. Get actionable recommendations, ROI calculations, and insights that make you money—not just reports.
No contracts. Month-to-month. Cancel anytime.
AVEENA - AI Receptionist
Answers every call 24/7, books appointments, speaks English and Spanish fluently. Sounds completely human. Never quits, never calls in sick.
Complete CRM
Every interaction captured automatically. Zero manual data entry.
OHMNIC
Business intelligence that works
Access Anywhere
Work from any device. Manage your business from your phone, tablet, or computer.
Transparent Pricing
$599/month base. $0.28/min overage. OHMNIC free for 6 months, then $199/month.
Get Started →Smart Alerts
Get notified about urgent appointments and calls
HIPAA Compliant
Enterprise security for medical practices
Same-Day Setup
Live in hours, not weeks
Everything Included. No Hidden Fees.
Base Plan
$599/monthIncludes:
- ✓ AVEENA AI Receptionist (24/7)
- ✓ Complete CRM System
- ✓ Multi-Channel Platform
- ✓ Bilingual Support (English/Spanish)
- ✓ Same-Day Setup
Call Overage
$0.28/minuteBeyond included minutes:
Pay only for what you use. Most businesses save 50% vs. hiring a full-time receptionist.
OHMNIC Business Intelligence
$199/monthFREE for 6 months
- ✓ 24/7 Business Monitoring
- ✓ Actionable Recommendations
- ✓ Industry Benchmarking
- ✓ ROI Calculations
Everything You Need to Know
Natural Conversation
Human-quality voice with context-aware responses. Handles interruptions gracefully and remembers conversation history.
- No robotic or scripted responses
- Bilingual (English & Spanish)
- Unlimited concurrent calls
Appointment Management
Books appointments based on availability, reschedules existing ones, and syncs with your calendar. Prevents double-booking automatically.
- Sends confirmation messages
- Smart call routing
- Emergency escalation
Automatic Data Capture
Every phone interaction, web form, and app interaction captured automatically. Zero manual entry required.
- Complete interaction history
- Customer lifecycle tracking
- Unified inbox
Continuous Analysis
24/7 monitoring with pattern detection, anomaly identification, and predictive insights. Compares you against market data.
- Industry benchmarking
- Problem identification
- Actionable recommendations
Real ROI Calculations
Specific action items with implementation plans and expected ROI. Not just reports—actual plans you can execute.
- Priority rankings
- Timeline estimates
- FREE for first 6 months
Every Channel Connected
Phone, web, app—all connected to the same backend. Customers reach you however they want. You see everything in one place.
- Click-to-call from website
- AI-powered chat widget
- Customer self-service portal
Built For Home Services & Medical Practices
Ready to Stop Losing Money to Missed Calls?
Same-day setup. Month-to-month. Your most dependable team member starts tomorrow.